Orders ship out within 3-5 business days. Shipped securely in eco-friendly poly mailers. Free returns or exchanges within 14 days of receiving the item (based on shipping label delivery date).
Returns & Exchanges
We are a small, independent business, and every single piece we make is designed and embroidered in-house right here on Oahu. Because we aren't a massive corporate warehouse, we create items in small batches and cannot accept casual returns or exchanges on a whim. We pour a lot of love into every shirt, and we ask that you double-check our size charts before placing your order!
That being said, we always want to make sure you're taken care of if something isn't right. We will gladly issue a return, exchange, or refund for the following specific reasons:
Manufacturing Defects: If there is a flaw in the Comfort Colors fabric or a mistake in the embroidery stitching when it arrives.
Wrong Item Sent: If we accidentally sent you the wrong design, color, or size from what you ordered.
Damaged in Transit: If your package arrives severely damaged or torn up by the mail carrier, affecting the product inside.
If your order meets any of these criteria, just send us a quick message with a photo of the issue within 14 days of delivery, and we’ll get a replacement or refund sorted out for you ASAP. Thank you for supporting local, independent creators!